Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
My phone keeps turning off or going blank.
When not in use, your cellphone is designed to conserve battery life by dimming the display screen. This is called Standby Mode. Although the display is dark, the phone is still on and ready to use. You can find information on how to adjust your phone's display settings by referring to the user manual for your specific device.