Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
How do I use call waiting?
Call Waiting lets you receive an incoming call when you’re already engaged in a conversation on your cellphone. When you hear the call waiting signal, you can put the first call on hold and answer the second call. You can also decide not to accept the second call. In this case, the caller will hear a message that you are not available or the call will be routed to voicemail.
Please remember that if you answer the second call, you will use your plan’s minutes for both calls simultaneously.
Every phone is different, so please visit the Videos & Manuals Page for your specific model of phone. You can also contact our Customer Support team at (888) 345-5509, and we will be happy to answer any questions you may have.