Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
Consumer Cellular customers enrolling within 60 days of new device activation or upgrade.
There are some devices that are not eligible for Asurion Protection, including:
• Devices not purchased or issued from Consumer Cellular
• Vehicle monitoring
• Wi-Fi-only devices
• Unlocked devices
